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European Accessibility Act
    Accessibility Statement
    Bathroom World is committed to ensuring digital accessibility for people with disabilities, in accordance with the European Accessibility Act (EAA) and the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020
    We are actively working to improve the user experience for everyone and applying the relevant accessibility standards.
    This accessibility statement applies to content published on     bathroomworld.ie

    Compliance Status
    The Web Content Accessibility Guidelines (WCAG)
    standard defines requirements to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. We have an ongoing project to make the website fully conformant with WCAG 2.2 Level AA. 

    bathroomworld.ie is currently partially conformant with WCAG 2.2 level AA, in accordance with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.2. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. 

     We conduct regular testing and accessibility audits to ensure ongoing compliance with Level AA of the Web Content Accessibility Guidelines (WCAG) 2.2. Please find below the latest areas which we are currently working to improve:

     Areas for Improvement  Timeline
     There is a lack of correct alt text for images on multiple pages.  Work in progress in 2025
     List group lacks any list items.  As above
     Element lacks semantic markup.  As above
     Element lacks adequate colour contrast.  As above
     Frame lacks a populated 'title' attribute.  As above
     Skip link missing for user to skip navigation or other repetitive content.  As above
     Link lacks descriptive text.  As above
     Heading level skipped.  As above
     Links with identical targets have different descriptive text.  As above
     New tab or window opens without warning user.  As above
     Duplicate 'id' values.  As above


    Limitations
    • Images

    Not all images on bathroomworld.ie currently have appropriate alt text or meta descriptions. Due to the extensive catalogue of images and Bathroom World’s limited resources and finances, it would be a disproportionate burden to tag all existing images immediately. However, Bathroom World is committed to:

    • Prioritising the addition of alt text for all newly uploaded images.
    • Gradually tagging legacy images, focusing first on those that receive the highest traffic. This work is ongoing.
    Videos

    Bathroom World hosts videos on its site, many of which currently lack captions. Retrospectively captioning all videos would require significant financial and staffing resources and is not currently feasible. Therefore, Bathroom World is committed to:

    • Prioritising the captioning of all newly uploaded videos.
    • Gradually captioning existing videos, focusing first on those that receive the highest traffic. This work is ongoing.
    Our team continues to seek a solution to these issues and is currently working on the key pages on this site to enhance the overall accessibility. Should you wish to contact us regarding accessibility or if you observe a limitation not listed, please see the feedback and contact information section below.
     Feedback and Contact Information
    We welcome feedback on the accessibility of this website. If you encounter accessibility barriers or have any comments on bathroomworld.ie, please email bathroomworld@dpl.ie and direct your request to our Marketing Team. We try to respond within three to five business days.
    If you wish to request particular content in an accessible format, please include the following details:
    • Your required format
    • The content you wish to receive (please include the URL of the content)
    • Your name and email address
    We will make all reasonable efforts to fulfil your request

    Formal Complaints
    If you are not happy about our response to your complaint, you may make a complaint in writing to the Ombudsman for consideration under the Disability Act

    Technical Specifications
    Accessibility of bathroomworld.ie relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
    • HTML
    • WAI-ARIA
    • CSS
    • SVG
    • JavaScript
    • React
    These technologies are relied upon for conformance with the accessibility standards used.
    Assessment Approach
    The statement was prepared following a self-assessment by Bathroom World and an assessment by a third-party marketing agency against WCAG 2.2. 

    Date
    This statement was updated on 16th July 2025.